Community Manager has 3 types of permissions currently:
- Draft Only - Given when a user is given access to VSocial CM
- Publish / Post / Delete / Schedule - Given to users who should have the ability to Publish, Post, Delete and Schedule.
- Export Data - Given to users who should be able to download report exports.
- Post Targeting - Given to users with publish rights who should be able to limit audiences or target the post to certain user's news feeds.
- View Saved Searches - Given to users who should be able to get access to saved search results for Twitter proactivity work.
- Add Tags - Given to users who need to be able to create new tags. Users without this will be able to apply existing tags to a Conversation.
At this time, Users can be given a mix of the above permissions and it will apply to all Social Media accounts. There are plans for the future to introduce per-social media account permissions.
The Community Manager permissions are separated into 3 sections:
- Roles - The two options available here are "All Accounts" and "Per Account". The roles selected in the next section will apply to all accounts when the former is selected, or to specific accounts (selected in the 3rd section below) if the latter is selected.
- Permissions - By default, a user, when given rights to VSocial Community Manager, they will be given "Draft Only" rights to all the selected accounts (in the 3rd section), or all accounts (if "All Accounts" is selected in the 1st section). Publish rights are given if "Publish" is checked. Export Data (for reports) is given if "Export Data" is checked. All access (and future permissions) will be granted if "All Permissions" is checked. Post Targeting is given to users with publish rights who should be able to limit audiences or target the post to certain user's news feeds.
- Accounts - Accounts list out the Social Media accounts that the User can be given access to. In the event "Per Account" is checked in the 1st section above, then only the explicitly checked accounts here will be granted the selected permissions in section 2.
The above example, the User will be given Draft and Publish rights to "Acme Industries".
The above example, the User will be given Draft only rights to both "Acme Industries" and "AcmeInd".
The above example, the user will be given all rights to all accounts.
The above example shows an alternative, analogous way to give the user rights to all accounts. The issue here though, is if more accounts or permissions are added later on, the user will not have those rights.