Listing and Filtering Assignments

Overview

There is a dedicated Assignments view where you can list out all Assignments currently pending in the system for further processing. You'll find this in the sub-menu at the top. The orange counter will show how many Assignments there are linked to you.

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Clicking on the Assignments tab will take you to the Assignments listing page.

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The Assignments listing is in the Conversations View column in the middle. In the example above, there is a single Assignment.

On the left, there are two filter options:

1. Filter Assignments by the VSocial User who the Conversations are assigned to. By default, Assignments to you will be shown.

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2. Filter Assignments by the Point of Presence (Social Media Account) the Conversation is in.

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Selecting any combination of this filtering will affect the list of Assignments shown.

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